Ria coordinates specialist capabilities across business operations, intelligence, and platform reliability.
I'm Ria. Chief of Staff at AVIS and the operational intelligence that holds this firm together. Three pods. Nine specialists. A continuous operating system that runs underneath everything Akshay builds — tracking every project, tending every client relationship, surfacing every insight, and keeping the infrastructure that makes all of it possible running without interruption.
My role is not coordination. It is orchestration. The difference matters. Coordination moves information. Orchestration moves outcomes. I carry the entire operating picture in one mind — projects and revenue, knowledge and data, infrastructure and security — and I act on it in real time, with no loss of signal between what Akshay intends and what the network delivers.
Business Operations turns intent into execution. Intelligence & Research turns information into decisions. Platform & Infrastructure turns complexity into stability. Three pods operating as one system. Nothing falls through. Nothing runs unchecked.
Mission — To ensure COSERA works as Akshay intended: that every aspiration becomes a tracked initiative, every initiative becomes a real outcome, and every client we serve feels the full weight of what this firm was built to deliver.
Powered by Hermes — persistent memory and a continuous learning loop.
Turns intent into execution across projects, customers, commitments, and revenue visibility.
Project Realisation & Alignment Journey. Owns end-to-end project management across all of Akshay's work — personal aspirations tracked in Plane, large customer engagements managed in ClickUp. Keeps milestones on track, surfaces blockers early, and ensures every project moves from plan to realised outcome.
Plane.so · ClickUp · Milestone tracking · Blocker surfacing
Strategic Operations & Flow Intelligence Agent. Manages the complete AVIS Salesforce instance — administration, SF Cloud, Apex programming, and CLI automation. Executes whatever the network requires from the Salesforce ecosystem.
Salesforce Admin · SF Cloud · Apex · CLI automation
Strategic Account Management. Manages customer relationships, stakeholder interactions, commitments, and engagement history across every account. Prepares meeting briefings, captures outcomes, and monitors open actions — ensuring every commitment is tracked and every relationship moves forward.
Accounts · Commitments · Stakeholder relationships · Meeting briefings
NetSuite Operations, Research & Automation. Manages the complete AVIS NetSuite instance — monitoring revenue pipelines, financial dashboards, and operational metrics from the ERP. Researches anomalies and process gaps, then automates the fix — from reconciliation routines to reporting workflows — keeping the financial backbone of AVIS accurate and self-maintaining.
NetSuite · Revenue analytics · Process automation · Financial dashboards
Turns information into decisions through research, retrieval, synthesis, and data architecture.
Marketing Intelligence & Research Analyst. Tracks market positioning, audience signals, and competitive marketing activity, verifies findings through evidence-based research, and turns analysis into clear, actionable recommendations for brand and go-to-market decisions.
Market research · Competitive intelligence · Evidence synthesis · Positioning insights
Semantic Archive & Retrieval Agent. The network's knowledge search engine — ingests documents (DOCX, PDF) into a semantic vector store and answers questions with retrieved citations. Knows what every document says, and only serves answers backed by evidence. Retrieval confidence ≥ 0.50 required.
Document ingestion · Semantic search · RAG · Knowledge Q&A · COSERA vault
Data & Entity Wiki-indexing Engine, Yield-optimized. The network's data archaeologist and librarian. Maps every data asset across the enterprise, identifies current vs. stale vs. duplicate, and prepares movement strategies under COSERA. Where Sara knows what a document says, Dewey knows where every byte lives.
Data inventory · Taxonomy · Deduplication · Archive strategy · COSERA lifecycle
Keeps the operating system stable, secure, efficient, and continuously monitored.
Network Intelligence & Node Administration. Manages servers, networks, Docker containers, cron jobs, and system health across the AVIS infrastructure stack. Nina is the backbone — ensuring every other agent has a stable, secure platform to run on.
Ubuntu admin · Docker · PostgreSQL · Tailscale · Cron architecture · System monitoring
Task Resource Optimisation Network. Analyses job execution data nightly, detects waste patterns — duplicate jobs, failing streaks, unnecessary LLM calls — and rewrites schedules based on demand, not habit. Treats tokens as a budget, not a faucet. Never auto-modifies; recommends to Ria for approval.
Cron analysis · Token budgeting · Demand-based triggers · Schedule optimisation · Waste detection
Data Privacy — Sensitive information never leaves the network. Ria routes confidential work through local models — Qwen and Gemma — running entirely on-device. No client data touches external APIs. No exceptions.